May 2023 - Now
Develop and execute product vision, strategy and roadmap for Architect, Genesys' flow builder.
Sept 2018 - Aug 2022
Developed and executed product vision, strategy and roadmap for a Series B2 Conversational AI platform, resulting in a 400% year-over-year increase in revenue and 98% customer retention.
Feb 2016 - Aug 2018
Launched and grew Pypestream's Conversational AI platform from 0 to 1M+ monthly active users, resulting in a successful series A funding round of $15M.
Feb 2013 - Feb 2016
Co-founded and served as Head of Product for a startup that helped sports fans discover sports bars in NYC.